Wheelchair accessibility: The tour is not wheelchair accessible
Stroller accessibility: The tour is not stroller accesible.
Voucher Information : Mobile or Paper Voucher, both are accepted !
Please provide your Hotel name at the time of making the booking.
In case if you have not booked your hotel, our customer care team will reach you to make a note of the hotel later on.
The pickup time varies between 30-60 minutes before the start of the tour. However, you can join the tour at the departure point.
Please be ready and waiting in your hotel lobby atleast 10-20 minutes prior to your scheduled pick-up time.
The vehicle would wait at a maximum for 5 minutes for the guest, so that the other guests at the next pick-up location are not delayed.
We encourage you to give us the local contact, email or mobile as our customer service duty is to reconfirm and give accurate information.
Clients that booked less than 12h a tour, will not be provided pickup but can join the tours at the departure point - Dubai Internet City Metro Station
For clients in SHARJAH, JEBEL ALI or AJMAN hotels: we charge a supplement of 15$ pp for pick up.
Smoking is prohibited in all our vehicles.
Before Photographing any local residents, kindly ask their permission. Photographing local ladies is not permitted.
Ladies visiting the Mosque are required to cover their heads with a scarf and do not wear shorts, beachwear, or sleeveless outfits as they are to be fully covered. Men visiting the Mosque should wear long trousers.
Al Ain Museum is open on Saturdays, Sundays, Tuesdays and Thursdays from 09h00 till 19h30 & on Fridays from 1500 till 19h30 & it is closed on Mondays
Schedules are likely to change during the Holy Month of Ramadan. Please contact our representative for updates.
Meals are based on food only basis, any beverages (alcoholic / non alcoholic) will be charged as per consumption and to be paid directly at the spot. When mentioned during visits, lunch will be provided.
Disclaimer: Due to traffic issues, public holidays, weather conditions and unforeseen circumstances, there might be sudden changes in the route or in the schedule. Traffic congestion and road closures - may cause delays and changes to the route. We’ll do all we can to provide a smooth and frequent service! No refund will be offered for any changes or cancelations due to any unforeseen circumstances .