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Frequently Asked Questions

A. Once you receive your tickets, you can either download them or you can get them printed. While boarding, show the ticket to the travel representative or the staff present on the bus, and hop on and hop off at any designated stop until the ticket is valid. Ensure that your ticket is safe because you are required to show it again while re-boarding the bus.

A. The bus timings vary as per the bus route. The first bus on the green line arrives at 9:00 am and offers the last departure at 5:00 pm, while completing a full loop in approximately 2 hours. The bus on the orange and blue lines arrives at 9:00 am and offers the last departure at 6:30 and 5:00 pm, respectively, covering a full loop in approximately 30 minutes each.

A. Our hop-on hop-off Boston bus tours begin at Faneuil Hall Marketplace, and the Boston Sightseeing tour begins from the New England Aquarium. You can hop off and hop on at any designated stop; however, it is advised to begin from the main stop for a deeper and better exploration of Boston.

A. You can navigate the hop-on hop-off Boston route map on our website by searching for Boston in the search bar. From the given list of bus tours, you can select the one that you’ve opted for. Scroll down to the Useful Downloads section and download the route map to your device for future use.

A. A tourist is eligible for a full refund on their Boston tour tickets if they cancel the trip anytime before 24 hours from the trip. Any modifications and cancellations made within 24 hours before the trip will not be considered for a refund or rescheduling. Ensure that you check our refund and cancellation process thoroughly.

A. Yes, most of our HOHO buses are wheelchair accessible, but it also depends on the vehicle type and the city tour you’re opting for. It is advised to always check the “Know before you go” section for complete details. You can also contact our support team before booking for any travel-related help.

A. No, it is not mandatory to get your tickets printed. You can simply download the ticket vouchers to your device, and you’re good to go. If you’re getting them printed, make sure to keep them safe because you might need them time and again while re-boarding the bus during the trip.

A. Our Boston bus tours follow a schedule, and buses run at the interval of every 30-60 minutes. However, it also depends on the tour and the city. During the high-demand periods, it might take longer than usual, so it is advised to keep track of the routes and schedules to plan your travel efficiently.

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